Reviews & Customer Feedback

Where we stand

This company operates under new ownership and a new name. Our review history starts from that point, and it is short. Plenty of contractors in this industry solve that problem by buying reviews or writing them. We are not going to, because a restoration company that will fabricate its reputation will also fabricate a moisture reading.

So instead of testimonials, here is what we would suggest you actually do before hiring us — or anybody else.

What you can check for yourself

• Ask the technician at your door — who they work for, what qualifications they hold for this job, and to see documentation. Ask us. Ask everyone else who quotes you. Whether you ask is your call entirely, and it is a reasonable one to make.
• A written scope before work starts — ask for it, and compare it against other quotes on the criteria in our cost guide.
• Daily moisture documentation — ask whether you receive the readings. We provide them. Many contractors do not, which tells you something.
• How we behave when you push back — ask an awkward question and see what happens. That is more informative than any testimonial.

If we have worked for you

We would genuinely appreciate an honest review — including a critical one. A new business learns faster from the jobs that did not go perfectly than from the ones that did. Ask your crew supervisor for our Google Business Profile link, or email dispatch@waterdamagesanantoniotx.com.