Northeast San Antonio · ZIP 78217
78217 covers Northern Hills, MacArthur Park and Regency Place, sitting squarely on the Salado Creek corridor as it runs north-east through the city. Of all the ZIP codes we serve, this is one where creek proximity most directly shapes the kind of water losses we attend.
Our north side branch at 18210 Sonterra Pl is the closest crew base to this ZIP, covering Stone Oak, Hollywood Park, Shavano Park and the US-281 North corridor. Within 78217 we serve Regency Place, Northern Hills, MacArthur Park, Oak Grove Park, El Dorado and Eden.
Predominantly 1960s–1980s slab-on-grade homes, with two-story stock in Northern Hills and a substantial number of townhome and condominium developments. Original plumbing in the earlier sections is now well past 50 years of service.
Salado Creek is the defining feature. Its floodplain runs through this ZIP, and properties backing onto the creek and its tributaries have documented flood exposure — Bexar County's flood maps show substantial mapped zones along this corridor. Away from the creek, ageing slab plumbing and roof failures on 40-to-60-year-old coverings account for most calls.
The losses we attend most often in this ZIP:
Water running right now? Shut it off at the main if you can reach it safely, cut power to affected areas at the breaker if water is near outlets (never stand in water to do it), photograph everything before moving anything, then call (844) 476-1017. Our north side branch dispatches to 78217 around the clock.
Water damage frequently leads to mold, and fire losses almost always involve water too. We handle all three from the same branches: mold remediation with containment and independent verification, and fire and smoke damage restoration including emergency board-up.
Check your address against the FEMA flood maps for Bexar County — much of the land immediately adjacent to Salado Creek falls inside mapped flood zones. Know your evacuation route, because this corridor rises quickly in a heavy rainfall event and the time to work that out is not while it is happening. Keep the channel behind your property clear of debris, and never drive through a flooded crossing.
Yes. Surface water entering from outside has crossed streets and yards, so it is Category 3 contaminated water regardless of how clean it looks. Anything porous it soaked has to come out rather than being dried, and the space is cleaned and treated before it is closed up. We document the water line and the entry path carefully, both because it guides the scope and because it tells you what to fix so it does not repeat.
Our North Side branch on Sonterra Place covers this area and we dispatch 24/7. During a widespread storm the whole Salado corridor calls at once, so response times stretch for everyone — calling immediately rather than waiting to see if it recedes puts you further up the queue and limits how far the water travels.
We cover all 58 San Antonio ZIP codes. These are the areas closest to 78217.
Our north side branch dispatches to 78217 24 hours a day, 365 days a year.
(844) 476-1017