Northeast San Antonio · ZIP 78209
78209 covers Alamo Heights, Terrell Hills and Mahncke Park — established, high-value neighborhoods built largely between the 1920s and 1950s, sitting either side of the Olmos Basin and Brackenridge Park. The combination of mature trees, older infrastructure and significant property values makes both the risk and the stakes higher here than in most of the city.
Our east side branch at 402 Kraft St is the closest crew base to this ZIP, covering the East Side, Kirby, Windsor Park and the IH-10 East corridor. Within 78209 we serve Alamo Heights, Terrell Hills, Oakwell Farms, Mahncke Park, Wilshire, Bel Meade and Brackenridge Park.
Substantial 1920s–1950s masonry and frame homes, many with two stories, finished basements or lower levels, and decades of additions. Original cast-iron drain lines are still common, and mature oak and pecan root systems have had a century to find and crack them.
The Olmos Basin and Olmos Creek define the drainage of this area, and the Olmos Dam exists precisely because this watershed floods. Properties near the basin and along the creek's low reaches carry genuine flood exposure. Away from the water, the dominant causes are root-intruded cast-iron sewer lines, ageing supply lines behind finished walls, and upper-floor bathroom leaks working down through original plaster ceilings.
The losses we attend most often in this ZIP:
Water running right now? Shut it off at the main if you can reach it safely, cut power to affected areas at the breaker if water is near outlets (never stand in water to do it), photograph everything before moving anything, then call (844) 476-1017. Our east side branch dispatches to 78209 around the clock.
Water damage frequently leads to mold, and fire losses almost always involve water too. We handle all three from the same branches: mold remediation with containment and independent verification, and fire and smoke damage restoration including emergency board-up.
Serious, and it is handled as Category 3 contaminated water. Carpet, pad, and affected drywall and insulation come out — they cannot be disinfected in place. The space is cleaned, treated with an appropriate antimicrobial, dried to a documented standard and verified before any rebuilding. Do not run fans across it before we arrive; that aerosolizes the contamination through the rest of the house.
We inventory and photograph before anything moves, and specialist items — rugs, art, antique furniture, documents — go to contents specialists rather than being dried on site. For fine finishes and cabinetry we stabilize humidity first, because rapid drying warps and splits joinery. We would rather take an extra day than replace a kitchen.
It may be, and it is worth knowing before you need to. FEMA flood maps for Bexar County are public and searchable by address, and properties in and adjacent to the basin do fall within mapped flood zones. The Olmos Dam exists precisely because this watershed floods. Look your address up, know which way water moves across your lot, and keep the storm drains and inlets near your property clear of leaf litter — this area generates a lot of it.
We cover all 58 San Antonio ZIP codes. These are the areas closest to 78209.
Our east side branch dispatches to 78209 24 hours a day, 365 days a year.
(844) 476-1017