Far East Bexar County · ZIP 78263
78263 covers the rural eastern edge of Bexar County toward Saint Hedwig and Martinez, along the Foster Road corridor. Larger parcels, private wells and septic systems, and long distances between properties define this area — and they change what a water emergency looks like.
Our east side branch at 402 Kraft St is the closest crew base to this ZIP, covering the East Side, Kirby, Windsor Park and the IH-10 East corridor. Within 78263 we serve Saint Hedwig Border, East Bexar Rural, Martinez and Foster Road South.
A mix of rural homesteads, manufactured homes, ranch properties and newer rural subdivision housing. Most properties operate on private wells and septic systems, and outbuildings, barns and workshops are commonly affected alongside the main dwelling.
Well and septic system failures are the primary causes here. Well pumps and pressure tanks fail and often run for extended periods in outbuildings that are not visited daily. Septic backups produce contaminated water requiring full remediation. Rural drainage means creeks and low crossings rise fast in heavy rain, and access can be cut off entirely during an event.
The losses we attend most often in this ZIP:
Water running right now? Shut it off at the main if you can reach it safely, cut power to affected areas at the breaker if water is near outlets (never stand in water to do it), photograph everything before moving anything, then call (844) 476-1017. Our east side branch dispatches to 78263 around the clock.
Water damage frequently leads to mold, and fire losses almost always involve water too. We handle all three from the same branches: mold remediation with containment and independent verification, and fire and smoke damage restoration including emergency board-up.
Frozen pipe bursts are generally covered as sudden and accidental discharge, though many policies require you to have taken reasonable precautions — maintaining heat, or draining the system if the building is unheated and unoccupied. Outbuildings and detached structures may also be covered under a separate limit from the main dwelling. Check your declarations page, and report promptly.
Longer than in the city, honestly — distance is distance. During heavy rainfall, low-water crossings on rural roads in eastern Bexar County can become impassable, and we will not put a crew through moving water any more than you should drive through it. Calling at the first sign of a problem rather than waiting matters more out here than anywhere.
Yes. They dry differently from site-built houses — the floor assembly, the belly wrap beneath and the wall construction all behave differently, and water trapped in the belly wrap will not dry on its own and reliably produces mold. It needs to be opened, drained and dried deliberately, which is a step commonly skipped.
We cover all 58 San Antonio ZIP codes. These are the areas closest to 78263.
Our east side branch dispatches to 78263 24 hours a day, 365 days a year.
(844) 476-1017